Contact information

Winter Shop

2487 Avenue Royale, Québec (QC) G1C 1R9

Phone: (438) 878-7210
Email: Info.shopwinter@gmail.com

 

To write to us

Frequently Asked Questions

Where are you located?

Nous sommes situés dans la ville de Québec

Phone: (438) 878-7210

Email: Info.shopwinter@gmail.com

What are the delivery times ?

We take 1-2 days to process your order and 2-3 days to deliver it. You can always contact our customer service for information about your order.

I still have not received my order. What's taking so long?

We apologize for the delay. Sometimes shipping may be delayed due to sanitary controls and measures. If you still think you need help tracking your package or would like to inquire about this, please contact us by email at: Info.shopwinter@gmail.com

What are the payment methods

The means of payment accepted are: Credit cards, visa debit cards and Paypal.